FAQ's
At ORNÉ Atelier, we use high-quality materials such as sterling silver, gold plating, stainless steel, and carefully selected stones to ensure durability, elegance, and long-lasting shine.
Yes, our pieces are designed to be skin-friendly. Many of our items are hypoallergenic and nickel-free, making them safe for sensitive skin. However, we recommend checking individual product details for specifics.
To keep your jewelry looking its best, avoid contact with water, perfumes, and harsh chemicals. Store pieces in a dry place and clean them gently with a soft cloth after use.
Yes, we offer exchanges or returns within a specified period, provided the item is unused and in its original condition. Please refer to our return policy for full details.
We may offer customization on selected pieces, such as engravings or made-to-order designs. Contact us directly to explore available options.